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Frequently Ask Questions
Q1. What is the different between model 8110s and 8210? A1. Both model 8110s and 8210 are exactly the same, except model 8110s has a smaller size. It’s more suitable for people with smaller face.
Q2. When can I expect to receive the item, if I place the order today? A2. For order placed before 10am (everyday including Saturday, Sunday and Public holiday), you can expect to receive it from 2pm - 8pm same day. Order placed after 10am, you can expect to receive it next day 2pm - 8pm. (by Ta-Q-Bin only)
Q3. Can I make a self collection from your shop? A3. We are an online store currently have no physical shop or store for collection. and we normally ship the item in the same day. Therefor, we are unable to provide self collection service.
Q4. How do I know whether my item already ship? A4. Once we have shipped the item, we will update the status through Qoo10’s backend. You will get a notification from Qoo10 regarding your item’s status.
Q5. Can I change or cancel the itemafter you have confirm the order? A5. We are so sorry! Due to current high demand, we are unable to process any item change and cancel request, after we have confirmed the order.
Q6. Why should I buy from your store? A6. We only sell authentic product from reliable source, we can offer a better price if compare to other vendor. All our stock are available in Singapore, you no need to wait for a long time for your item to arrive.
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