About Cozyroom Pte Ltd
We aim to provide our customers with the most affordable and value for money furnitures. Cutting away the middleman, we ship the furnitures directly from the manufacturers to your doorstep. Why pay more when you can pay less?
Return Policy
If you have received a defective item, please let us know within 7 days in order to exchange for a new item.
If the item that you have received is not the correct model/colour, it must be returned in its original packaging and unused.
Customer Service
You may email us at cozyroomsales@gmail.com or alternatively whatsapp/sms/call us at this number 91932333.
Shipping & Delivery
1) All orders will be shipped out within 4-6 working days (ex stock) and 10 - 20 days for (pre-order stock).
Note: Working days DO NOT include Saturday, Sunday & Public Holiday.
2) If the order you have made is unfortunately out of stock, we will notify you via sms/whatsapp in the case you do not wish to wait for the new stock to arrive and make a full refund to you.
3) In the event of keying in the wrong delivery address, there will be an additional cost incurred for re-delivery.
