
Payment
All Payment are made via Qoo10.(Credit card, Bank transfer, Paypal etc)
We do not accept any direct payment from the customer.
Shipping
We need time to prepare for shipping within 1~2 business days after the payment and
the item will be arrived within about 4~30 business days from the dispatch.
Shipping Time : Handling time after Payment time
Qxpress normal mail Shipping (Non-registered Mail)
-it will take about 7~15 business days for you item to get to your door.
(doesn't provide tracking number)
Qxpress Shipping (Registered Mail)
-it will take about 5~10 business days for you item to get to your door.
(Provide tracking number)
Expedited flat rate Shipping FedEx or EMS
-it will take about 2~5 business days for you item to get to your door.
(Provide tracking number)
Exchange / Return
Please Exchange/Return within 7 days of receiving your product.
Exchange/Return would hard to do if tag is damaged.
Before Exchange/Return you must first always request through Qoo10.