PLEASE READ IMPORTANT NOTES:
 
AFTER USE PLEASE UNPLUGGED THE POWER IN CASE OF OVER HEAT   
When recharging, charge time will vary dependent upon the amount of power left in the battery after its last use.
Recommended recharging time for the battery after completely depleting is 6-8 hours.
Battery may be left in charger for extended periods of time, but do NOT exceed 24 consecutive hours.
Doing so may lead to shortened overall battery life. It is not necessary to wait until battery power is fully depleted before charging."
 
Warranty : 30 days 1 to one exchange if it is faulty ( Only the Machine will be change )
 
Purchase  12 months warranty :
No Question ask unless PHYSICAL damages (example : broken plastic, fall from height )
(BATTERY  NOT AVAIL UNDER WARRANTY)
 
 
 
 
New Improved Swivel Sweeper G6 is here now
 
 
 
 
 
 
 
 
Specifications:
Overall length: 120 cm
Brush size: 29.5cm X 14.5cm
Bag-less dirt tray: 22cm X 7.5cm
Weight: 0.9kg (2lbs)
Rechargeable battery: 7.2V DC Ni-MH (nickel-metal hydride) battery
Operation time: Up to 45 minutes on a single charge
Motorised brush-roll system
360° rotating cleaning brush
Built-in extendable handle: Up to 4 inches
Removable dust trays
Colour: Red
 
 
 

Package Includes:
1 x Motorised sweeper head
3 x Handle bar
1 x Rechargeable battery
6 months warranty
 
 
 
Packaging Box
 
 
 

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Clarification / Terms & Conditions

By AGREEING TO BE BOUND BY ITS CONDITIONS OF USE (Explained below), LEGAL NOTICES, PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on our website. 

  • Upon sale, we do not accept returns, refunds or exchanges for any product.
    All goods sold are final.
  • Prices listed are NETT. No GST, service charge or any other hidden costs. 
  • In the event a product is listed at an incorrect price due to a display or typographical error, or an error in pricing information from the management, or any error in item description, or through any form of miscommunication, GENNEXT shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.GENNEXT reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and payment has been made via iBanking.In the event that payment has been made, GENNEXT shall refund the total amount paid in the amount of the original payment.GENNEXT is not liable for typographic errors in any of our ads, website, or promotional emails.

 

Warranty Policy 

Do your provide warranty for all items sold here ?

 
Answer: Yes. *pls note
Warranty Exclusions

 

We track warranty by order numbers and Warranty seal instead of receipts or warranty cards.
Receipts and warranty cards are often misplaced by end users thus leads to void of warranty.

Free First 14 days Shop Warranty
1-to-1 exchange for faulty items to ensure sufficient time for customers to test and 
Verify that their sets are in 100% working condition.

For 1 year warranty
Our warranty covers the same as what Overseas
Repair Service is done by our own in-house technician.
The warranty liability lies with us and we offers a Full Coverage for our customers.


*We recommend customers take 1 year / 2years Warranty (Minimal fee as low as ($5- $59 * depending on items) during purchase of warranty items
The cost works out less than 50cents a month only and also covers even expensive parts like motherboard and (excluding accessories ;fiber materials,promotional items without our warranty .
The only thing we do not cover is user induced defects(like crack, dents,high fall and drop into water ). 

Reason for 2-Year Extended Warranty

we realize the claims for warranty is lesser than expected.

After much consideration, we try to help our local customer to 2 years warranty*.(warranty purchase is required)

What we expected during 2nd years?

Definately we expect harder problem than the 1st year of warranty , so our team will ensure you will get your repair for the items 

Basic Warranty Explanation:
Under this warranty, customers will not be charged should there be a need for repairs.
Every part is covered, including the most expensive part like motherboard .

The only thing we do not cover is user induced defects(like crack, dents,high fall and drop into water ).

Testing on the spot
We now have a compulsory testing policy for all items on the spot. if you can walk in to our office
We will undertake a thorough test and that you bring home a 100% working set.
We will not be giving any exchanges after the test has been successfully completed as warranty claims will now be direct with the agent.

 
What is the return policy?
For incorrect or defective items shipped, we have a 14 day return policy upon receipt of order by the customer, subject to the following terms and conditions:
Item must be in their original purchase condition, including the original product packaging, manufacturer's containers, documentation, warranty cards, manuals, and all accessories. All packaging must be unmarked and not defaced in any manner.
Any item that you received with tags attached must be returned with those tags intact.
Items purchased as part of a set or multi-item pack have to be returned as a whole set.
There will be no returns for intimates, undergarments and beauty products due to hygiene reasons.
This return policy does not apply to items which have been stated as Non-exchangeable and Non-refundable on our website .

 

Non-items accessories e.g. listed with warranty and others accessories
come with 2 weeks manufacturing defects warranty
to ensure sufficient time for customers to test & Verify the items are in 100% working condition

Please keep your print out receipt as Proof of purchase.(you need to print out from the Qoo10 receipt)

Warranty Exclusions:
The warranty does not cover batteries, cosmetic and water damage, item open by the user, or done some modification with it.Damage caused by misuse, improper handling.

  Clothings / white products and other promotion items are not avail

Wear and tear or caused by anything other than defects in material and workmanship.
Discoloring caused by weather. 
Accidents or alterations to the product.
 
We Always Have The Lowest Prices...
At GENNEXT we can guarantee our price to beat at any Retail Shop on the day and time of the deal
If you find any other shop offering better prices, do contact us for a better price.
Fluctuation In Price...
Prices are subjected to daily fluctuations and finalized only on payment.

We would like to apologize if after the day you bought the product, there is a price drop.
Similarly we would like to congratulate you if the price rise the very next day.


For customers who have already purchased the item from us:
We do not offer refunds should there be a price drop.
Thank you for shopping with us at Gennext !
Have a nice week ahead.