it needs time to deliver. The shipping time is out of our control. But we will ship the item within certain biz days.
Shipment
We provide Economy shipping method with tracking number.
Your item will be carefully packed then shipped directly from South Korea by International Airmail.
It should take 10-15 business days to most of countries.
For your reference, sometimes delivery takes longer than normal, so please allow up to 20 days before contacting us.
We will ship to the Qoo10 shipping address. Please make sure that the shipping address on file is correct.
If a package is returned to us or delivered to the wrong address due to incorrect/insufficient shipping address provided,
the customer will be responsible for the return shipping cost as well as the re-delivery cost.
Return & Exchange Policy
We guarantee your satisfaction and if you are not happy with your purchase you can simple return and get refund or exchange to other items.
Item must return within in 14days after you received it and should be in original, unused condition. (Including all packaging and tags)
All out products have been checked and packaged in good condition. If the item is defective for the processing of postage,
we are happy to replace a same item for you within 30days of purchase at our discretion.
TAX and Customs
Import duties, taxes and charges are not included in item price or shipping costs.
Import duties, taxes and charges are the buyer's responsibility.