Shipping Guide

1. Sales of goods Charles Mall is 100% genuine overseas domestic demand is. In addition, we provide a 100% refund guarantee when it is judged to be an article based on objective data.
2. Charles Mall Selling prices all costs (sangpumga + local payment + shipping + international shipping fee) are included.
3. The posting will take 10 to 14 business days after payment is payable in accordance with the tube / guide, which can occur when an individual VAT and (except for Japan only takes about 3-4 weeks), customs clearance.
4. (available upon payment ₩ 30,000 per return shipping if you wish to cancel.) Immediately after payment is completed PRODUCTS orders are made so clear is that eoryeowoosin thank you note.
5. Fast delivery to Charles Mall is organized logistics system I promise.

Products

1. The price of the ordered goods , including commodity price + local + international shipping logistics cost is the price.
   2. All the goods for sale in Charles Mall to buy from online stores and local stores and distributors in Japan, the US, Europe 100% genuine domestic demand is.
   3. Charles Mall's products are all direct-to-the-box products. Please confirm the information of the product provided by the manufacturer before purchasing.
   4. The product image may differ from the actual product depending on the situation such as the resolution and brightness of the monitor, the lighting, and the shooting angle of the product.
   5. The detailed information on the product details page and the product specification are displayed by translating the original text directly or automatically.

Refund Policy

1. Let the goods after receipt of goods (if different from breakage or order) if you have
　 one) receipt of goods within three days after contact customer service (in any case will not be any correspondence please contact us in 3 days.)
　 2) representative If this is confirmed through an exchange or refund within 48 hours of our offices has returned to the process (COD)
2. in the case of a refund proceeding by a simple change of heart
　 : 1) receipt of goods within three days after contact customer service
　 within 48 hours 2) our office return processing (COD) to
　 　all products, however, this site is because it is returned based on each store in the overseas purchase / shipping usually prescribed to 7-10 business days
　 　return by a simple change of heart will cause additional cancellation fee Please note that refunds may not be available if these regulations are not followed.