"ㆍShipping Information - International Shipment takes 7~14 business days. - No shipping on weekends and holidays - Possible delay may occur due to local postal service or customs situation ㆍReturn & Exchange Policy - You can request for return/exchange within 7 calendar days following delivery date. - Except for defected item by manufacturer, Return delivery costs are the responsibility of the buyer - Return/exchange request cannot be made in following cases: ㆍWhen request due to change of mind is made after 7 calendar days following delivery date ㆍWhen product is used, destroyed or damaged ㆍWhen tag attached to product is removed or package of product is opened and product value is damaged ㆍ When sealed package is opened or packaging materials are lost ㆍ When too much time has passed and product value has so decreased that its re-sale is not possible ㆍ When return/exchange request is made for customized product such as hand-made shoes or accessories ㆍ When components of product (including free gift) have been used or lost ㆍ When buyer did not follow instructions included in product ㆍQ&A - If you have any inquiries please leave message on product Q&A board"