Our Mission

We strive for excellence in every definition of the word. We only order from companies that reflect the same high-quality we expect from ourselves and inspected thoroughly to meet a standard of quality for our customers. Our customers should always feel 100% comfortable and happy with their purchase. If, for any reason, you are not satisfied with your product, we would appreciate if you couldcontact us first before leaving negative feedback, and we would be more than happy to exchange your item, provided our stock is available. We also want you to have a positive experience with us everytime you shop and if you have any issues placing an order, please email or message at Qoo10 inbox and we will get back to you within 24 hours.

Terms & Conditions

a. Item(s) colour may vary slightly from displayed photo(s), depending on the computer monitor resolutions.

b. In the event Items are not available, please allow 7-14 days for item to be delivered as it is/are imported from overseas

c. Delivery of item(s) is/are subject to change due to unforeseen shipment and custom checking delays. Should there be any delay, Kids Chicz Store will inform buyers in prior via email, call or msg.

d. We will deliver ready stock items in 3-5 working days

e. For those who expect immediate delivery of stock or who cannot accommodate the time line for delivery, Kids Chicz Store advises you not to place your order to avoid any frustration.

f. Place your order only if you are willing to wait. Kids Chicz Store will try to expedite the delivery timing.