Greater choice and flexibility with a replaceable bezel option</br>Electronic hook switch control for added flexibility in managing personal calls when using third-party headsets</br>This Product is Manufactured in China</br></br>Product Description</br></br>This affordable IP phone provides single-button access to Key team members or to support calls in contact center queues. With 16 lines?? the Cisco IP phone 7861 is ideal for active users such as administrative staff?? Managers?? and agents in contact centers.</br><br/>http://www.amazon.com/gp/product/B00GVLLZ6U