About Us
Notes
1.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
2.
Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
3.
According to our experience, Custom check the parcels by random, about 0.5-1% parcels will be checked and may charge some tariff.
4.
In order to lessen buyer's import tax or even exempt buyer from import tax, we shall declare the item with much less value than the actual price the customer paid for the item.
5.
The lower declared value shall not reflect the total price paid by customer or the market price about the item, and perhaps shall not be suitable for those countries with different special tariff standard.
About Shipping
1).
Please list your special requests (color, packages, value of declaration, etc.) in the REMARK when you make payment. The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 3 to 15 working days upon receipt of payment.
2).
Any items you order shall be only shipped after your payment is received by the Third Party (Bank ) We ship the item for customers through Chinapostair, EMS, UPS, DHL, Fedex or Air Mail, according to actual situation .
3).
You will be notified by email with the tracking number once your package be shipped out. Delivery time shall based on different countries or regions around the world.
4).
As for the delivery destinations (your address) where only DHL or UPS are available, if it is the so called remote area by DHL or UPS, the additional fee shall be paid by the buyer.
5).
We shall not take the responsibility for any shipping accidents, delays or other matters result from shipping carriers or force majeure reasons.
6).
For package missed on the way to the destination, we would try our best to contact with our post office and update the latest information for you. However, there may be some delayed reply because of the time difference.
Return & Exchange
You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days. it is considered used and we will not issue you a refund or replacement.
Buyer will pay the return shipping cost regardless any reason .No Exception
We will process replacement within 7 business days when we receive the item back , we exchange / replace item if only item is the same condition as when shipping out . No Exception
Unwanted product returns will be subject to a 15% restocking fee and Merchandise must be in the unused condition only.
Seller Promise
