Free gifts are limited and given on a first come first served basis.

 HIGHLIGHTS

Hong Kong 4G LTE Network (3.5GB)

Able to access all popular social network apps (like Google, WhatsApp, etc.)

No photo ID required and no registration required

Disposable. No booking and returning required

Network provider: CSL which is a quality local telecommunication company with excellent coverage.

 

Available country: Hong Kong

Size: 3-in-1 SIM (Regular, Micro and Nano)

Duration: 7 days

7-Day Pass includes a continuous 168-hour session upon your subscription.

Data: 3.5GB 4GLTE Data

• 4G or 3G usage depends on capability of network operator in the country.

Calls & SMS:

• Receiving Calls/SMS is FREE;
• CANNOT call out or send SMS due to all credit will be used after activation.

Data sharing:

• Supports phone tethering
• Not guaranteed to mobile hotspots or WiFi routers.

Support Frequencies:

• 3G/HSPA: 900, 2100 MHz(DC-HSPA+)
• 4G/LTE: 900, 1800, 2600 MHz
• Dual SIM phone please make sure phone support 4GLTE and leave un-used slot empty.
• Note：Customize Phone/Phone locked by carrier are not supported.

How to use:

• Activate by Dialing a short code;
• You can activate the SIM in Hong Kong only.

(For details, please check out the user manual that comes with the product.)

Top up: Not available 

• This card is for one off use only. We advise to buy multiple SIM cards according to your travel needs.

Package Included:

• SIM Card Package
• User manual
• Gifts

FAQ
1. Does this sim work in my phone or devices?

Make sure you have an unlocked mobile device and support the frequencies mentioned above. You can contact to your device’s manufacturer or check with the device’s technical specifications for details.
2. What do I need to do if it is not working?

Please ensure "Cellular Data setting” and "Data Roaming setting” is On and double check "how to use” and "APN setting” in the user manual. If you still cannot make it, please contact us via hi@andystrip.com or WhatsApp(SMS only, +65 8811 1234) with interrelated problems statement and screenshot. We will response as soon as possible.

1. Singpost SmartPac Mini

Cost：S$3.2

Delivery time: 2-3 working days

Tracking: Yes

Type of Delivery: Doorstep

Note:
1. If unsuccessful, deliver to letterbox or self-Collection Redelivery is not available；
2. Free gifts will be shipped together

2. Singpost normal mail 

Cost：Free

Delivery time: 3-7 working days

Tracking: No

Type of Delivery: Letter box

Note:
1. Missing/lost mail/undelivered at customer own risk. We only provide photo of item prep/handling of shipping；
2. Free gift will not be given through normal mail. But customer can self-collect only within 15 days from booking date if they want. 

Any questions, please do not hesitate to contact us via hi@andystrip.com or WhatsApp(SMS only, +65 8811 1234) before leaving us any non-positive feedback. Thanks and appreciated.

No matter what situation, refunds, exchange or return or not, communication with us is required first. Provide proof and allow us to determine the issues with you.

• If you received an incorrect products or a few items were not included, please contact us and provide the proof immediately to arrange for a return, partial/full refund or resent the item within 15 days after item received. The buyer is responsible for the shipping fee (both ways) unless we come to an agreement;
• Courtesy refunds will be provided if your trip has been cancelled (Kindly provide proof of cancellation and return shipping fee is on buyer’s side)；
• If the sim card is not working while you are overseas, refunds will only be provided after contacting with us in time as we are able to solve most issues.Provide proof and allow us to determine the issues with you. If you inform us only after your trip, we will NOT entertain any refund claims；
• Refunds will not be provided if: SIM card has been pre-activated, used, returned without packaging intact, or returned in a bad condition；
• The location, weather, and phone compatibility will affect signal stability. Please check the coverage map and frequencies supported before you buy, in the case of experiencing poor signal / no signal, we cannot refund you.