Descriptions:

Strong and durable/All comes with 12mm plywood base
-Solidwood double decker bed+optional Pullout bed
FREE PILLOWS!!

 -Free delivery
-Free installation

Conditions 
Image are for illustrative purposes only,size and colour may differ. 
Free delivery from monday to friday 9-6pm 
Delivery to sentosa and jurong island top up $50 
Item will be ship within 10 working days 
  
Merchant exchange policy 
Incase of manufacturer's defects must be done within 
7days upon received ot items.Customers are to bring the  
Complete product set to :161 kampong ampat #03-03 
GoldLion building Spore368329 (Tel-62860032)
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Incase of manufacturer's defects must be done within
7days upon received ot items.Customers are to bring the 
Complete product set to :161 kampong ampat #03-03
GoldLion building Spore368329
Merchant exchange policy
Any change of mind from buyer's end:
Would like to change to other available products or does not want the item anymore.
Item must remain in their intact/resellable condition.
Provide picture of the item to seller end.
An additional charge of delivery / inclusive of un-installation fee of $80 will be incurred on buyer's end.

How to submit return or exchange from the buyer's end?
Please log in into your buyer account under "MyQoo10" > Shopping List > Cancel/Refund/Non-Receipt > Select "Cart No." > Select "Return" or "Exchange" under 'Apply & Remark'
We will assess the claim issue with the provided picture and inform on the progress.
Submission of claims:
Any return of exchange of items will be applicable within 7 days upon receiving of the item.

Checking of received item from buyer's end:
Please check on the item upon receiving the good(s) so as to clarify on the spot with the delivery personnel. You may email:lilian01@singnet.com.sg with pictures attach to clarify on the issue.

Defective item issue:
1) Change of whole item Provide picture of the defective area of the received item on the delivery date.
Shipping fee of $30 will be incurred on buyers end.
2) Change of defective parts,Provide picture of the defective part.
Shipping / inclusive of labor fee will be incurred on buyers end.