Warranty by Voxtera
- 3 months warranty upon manufacturing defect from date of receipt.
- No warranty for PowerBank
- For warranty claims:
- STEP 1: Email Voxtera at warranty@voxtera.com and provide the following details:
- Name
- Contact number
- Delivery address
- Purchase Order number
- Problem
- STEP 2: Upon confirmation, a mailing address will be provided.
- STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to Voxtera.
- Delivery costs for warranty claim / return / repair covered by customer.
- Voxtera will cover delivery costs of replacement or repaired product to customer.