How can I track my parcel?

You can track your parcel on the following website using your tracking number: www.17track.net/en  (Copied to the browser to open)

What can I do when purchase protection time is running out?

If your purchase protection time is running out, please contact us and we can help you to extend it. So your money will not go to my account.

Is there any customs tax?

Usually, we will declare the minimum value to avoid customs tax. But due to different policies in different countries, there might be customs tax that should be paid by buyer. So you could leave a message when placing the order about how much value you would like to declare.