Please take a few minute to read this note before you make a payment.
For Return & Exchange: Kindly submit claim through Qoo10 system before making negative reviews.
<We will assist you asap!>
Items sold cannot be fully refunded
Any Exchange or Return will be done by SingPost mail posting and Pick-up request at customer place is not applicable.
Following reasons may not considered as manufacturer defect:
1. Minor thread frays at the ends,wrinkles & slight misalignment of the seams.
2. Claims that the cutting or design of item is not good or up to expectations.
(Go by case to case basis.)
3. Deliberate damage of items such that it may warrant an exchange.
(We will only do an exchange on the same size same model.)
4.Claims that the cutting or design of item is not good or up to expectations.
Others Exchange Exclusions:
1. Size issues– Measurement is subject to mix. 2 to 3 cm error tolerance in flat measurement, depending on the measurement method by individual or product batch.
2. Color issues- The colors you see on your monitor might be slightly different from the actual colors of goods due to various reasons such as monitor temperature setting, maker characteristic and so on.
3. Item worn and stained or applied with perfume, has cigarette smell, altered in any form, washed, sent for dry cleaning and/ or damaged due to negligence are not applicable for exchange.
(Item has to be returned in original intact condition.)