OUR PROMISE

We process your order immediately upon successful payment. Item will be put on delivery same day or latest next business day.
Orders placed on Friday or eve public holidays would most likely be processed the following Monday/ business day.

Qxpress (Lead time: 2-4 working days) (Delivery agency)
This service provides tracking number which is automatically updated in the system by Qoo10 once we have set the item as shipped out.
You may track the location of the item through Qxpress.
In any case if you do not receive your order after 5 days, you may email Qxpress at info@qxpress.sg with your order number.