To ensure your inquiry is handled as efficiently as possible, please contact us using the eBay messaging system or on the Dyson Helpline 1-844- 679-1647 from 8am – 8pm Monday through Friday and 9am – 6pm on Saturday.

Please note additional tools, filters and parts ship separately.

Please ensure your address is correct, once your order is placed it cannot be changed.

In an effort to protect our customers from fraudulent orders we can only ship to the address listed on your order. We cannot make changes after your order has been placed.

In order to avoid confusion or issues with delivery please confirm that your address is correct in both eBay and PayPal. It is your responsibility to make sure your address is correct prior to placing your order.

Our products are manufactured to run on 110-120 Volt 60 Hz US-Standard current US/North American style outlets.

In order to provide you with the fastest service possible we process orders as close to real-time as possible and can only cancel your order if it has not yet been processed for shipment.