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READ THIS BEFORE YOU BUY…
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Welcome to JJ VILLAGE!
- If you are not satisfied with our product or service, PLEASE tell us. We are always open and willing to solve your concerns or issues.
- Your positive feedback a great honor for us. And we will back to you with better services and products.

ABOUT SHIPPING
- Shipping time varies from countries and regions you live in.
- Delivery will be usually done within 10 business days including 3 days handling time. It might take longer time, depending on the status of customs office, holiday seasons, or weather, etc.
- Basically we send items through "Eurasia" (Qoo10 shipping method) with tracking number. You will be able to trace your items from the departure of yours.
- Express shipping(EMS) is available with extra charge. It just takes about 5 days.

RETURN POLICY
- We carefully inspect the item before shipment.
- We offer exchange or refund on serious problems such as a defect of item or misrepresentation on description.
- For a refund or exchange, buyers need to report us about problem or reason of return within 14 days after receiving.
- Shipping and handling fees are not refundable.

CUSTOMS & DUTIES
- We are not responsible for any additional charge, tax and duties which may occur in your countries.
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ALWAYS THANK YOU for your interest on us!
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