Validity Period : 1/MARCH/2017 - 31/AUG/2017
Terms and Conditions
- VERY IMPORTANT (MUST READ BEFORE PURCHASE USS E-VOUCHER):
- NO CANCELLATION/AMENDMENT/REFUND will be accepted upon purchase from Qoo10.
- Purchase from Qoo10 are not considered as final CONFIRMATION.
- E-Voucher need to be redeemed from iCosmos Enterprise at least 2 days prior to traveling date in order to gain access to Universal Studios Singapore (USS).
- Failure to comply will results in no E-Voucher issuance with no refund available.
- NO REFUND due to rides closure or inclement weather.
- Children rates apply to those age 4 years old and above.
- FREE admission for children below 4 years old.
- Lead traveler's name and date of travel will be printed on the E-Voucher and can't be changed after E-Voucher is issued.
- Not valid with any other ongoing offers, discounts, events and/or promotion.
- Universal Studios Singapore (USS) Management reserves the right to refuse, alter, amend, delete or add to the stated terms and conditions or withdraw this promotion at any time without prior notice.
- It is passenger's responsibility to check carefully for any errors made in the booking details and travel vouchers immediately upon getting them.
- All packages are non-transferable and non-exchangeable.
- Surcharge may apply for certain dates.
- Tickets are not to be used for touting purpose.
- Other terms & conditions apply.
Redemption Instructions
*VERY IMPORTANT (MUST READ TO REDEEM USS E-VOUCHER FROM ICOSMOS ENTERPRISE):
Redemption of USS E-Voucher must be made with iCosmos Enterprise by email at-least 2 working days prior to your traveling date.
STEP 1:
- SMS/WhatsApp iCosmos Enterprise at +6012-3243498 to confirm ticket availability for your traveling date before purchase.
STEP 2:
- Make purchase at Qoo10.
STEP 3:
- Email the following details to icosmosenterprise@gmail.com to receive your official Universal Studios Singapore E-voucher:
* Lead Traveler Full Name
* Gender
* Nationality
* Contact No.
* Email
* Traveling Date to USS
* No. of Adults
* No. of Children
* All Children's Age
* Order Number
* All E-Ticket Codes
Step 4:
- iCosmos Enterprise Team will verify the info provided in Step 3 and process the E-Voucher within 2 working days and Email the E-Voucher to the lead traveler.
- Lead Traveler to PRINT OUT the E-Voucher (PDF File)
STEP 5:
- Lead traveler redeems the admission tickets at USS from our kiosk by using the printed E-Voucher.
- Enjoy and have fun!
Note:
*** Lead Traveler is the person (representative) that will redeem the ticket(s) using the e-voucher. Only need Lead Traveler's info. Do not need all travelers's info.
*** You will receive confirmation email with your E-voucher (PDF file) by iCosmos Enterprise within 2 working days once the above information in Step 3 is sent to our email.
*** Printed iCosmos Enterprise E-Voucher is to be presented for verification purposes to claim your Admission Ticket at our Universal Studios Singapore kiosk.
For any other details, kindly do not hesitate to contact iCosmos Enterprise at
+6012-3243498 / +6012-2994816 (SMS/WhatsApp)
icosmosenterprise@gmail.com
Office Working Hour: 9am to 9pm Daily.