(1).
A:I am not sure about the size?
B:do not worry ・please tell us the size of your dog ・ we will suggest the sizefor you !
(2).
A: Is the item in stock?
B:All the items in the are in stock! if some special items are out of stock ・we will inform you as soon as possiable.
(3).
A: Why you use the dog model?why do not you put the clothes on live dogs? I am worried that if the clothes it fit for my pet and is it comfortable?
B:This is one of our most distinctive features・we have 6 stores in China.All of them are sold very well and our brand have received many positive feedbacks from all over the world.If you still worried about that ・you can buy one piece at first time・when you think everything is ok then you can buy more. Thanks
(4)
A:I think the price is a little high?
B:We are the professional pets products factory・all of our price are the lowest EXW price but why the price is still a little high ?because of the shipping cost .we have a long cooperation with the formal express company so do not worry about the delivery・the package is guaranteed and safe.
(5).
A: If I place order now・ When will you ship out my order?
B:We usually arrange delivery your order out within 3 days.
(6).
A: Would you pleaselow value on my parcel?
B:Yes・We will save money for you from the clearance custom.
(7).
A: How to track my parcel?
B:You can track your parcel on WWW.17track.com website or you can email us then we will check it for you when we are on online・thanks.
(8).
A: When time is ending and I do not get my parcel・What should I do?
B:Pls don't worry・please send us a message to extend the protection for you.
(9).
A: When will I get my parcel?
B:You may get it in 15-45 days by china post .For Customers from Australia・the time is 20-30 days.
(10).
A :When I get the parcel・if the product is broken or have other problems.What should I do?
B:Please contact us asap before you open dispute・we will solve the problem for you and try to make you satisified.Thanks for your supports!
