Exchange Policies
Process for exchanging
1. Please send an email to funland_q10@yahoo.com.sg with affected order number along with the photo evidence.
2. Evaluation will be done within 3 working days.
3. Buyers will then need to send the item back for exchange.
4. Once evaluated, replacement will be send
Exchange requirements
· Buyer will need to provide the order number
· Photo evidence of the (defective) item
· Must be 3 Days from Delivered Date
· Reasons for return must be met (See Below)
Return Reason
a) Damaged - Item returned must be Complete (Original box, accessories)
b) Defective - Item returned must be Complete (Original box, accessories) & Not Damaged
c) Wrong Item - Item returned must be Complete (Original box, accessories) & Not Damaged & Not Used
d) Missing Item - Item returned must be Not Damaged & Not Used
e) Change of Mind - We do not accept this as a return reason.
Shipping Method
1) SingPost Normal Mail
- Delivery Time: Usually within 3~7 working days, but occasionally could be delayed up to 4 weeks.
- Delivered to: Letterbox/Mailbox.
- Tracking Number: No (we will not able to trace if lost by Singpost).
- We will not responsible for any parcel that is damaged or lost in transit.
- We strongly recommend customers to use Qxpress Service.
2) Qxpress
- Delivery Time: Usually within 2~5 working days
- Delivered to: Doorstep
- Delivery Hours: Weekdays & Saturday, 9am-8pm
- Tracking Number: Yes
Qxpress customer center: 64348400 (Mon~Fri 9am~5pm), email: info@qxpress.sg
Qxpress tracking web page: http://www.qxpress.asia/eng/html/customer_tracking.html
Product Information:
Material: Tinplate Length: 7cm Thickness: 3cm
























































