"??Shipping Information - International Shipment takes 7~14 business days. - No shipping on weekends and holidays - Possible delay may occur due to local postal service or customs situation ??Return & Exchange Policy - You can request for return/exchange within 7 calendar days following delivery date. - Except for defected item by manufacturer， Return delivery costs are the responsibility of the buyer - Return/exchange request cannot be made in following cases: ??When request due to change of mind is made after 7 calendar days following delivery date ??When product is used， destroyed or damaged ??When tag attached to product is removed or package of product is opened and product value is damaged ?? When sealed package is opened or packaging materials are lost ?? When too much time has passed and product value has so decreased that its re-sale is not possible ?? When return/exchange request is made for customized product such as hand-made shoes or accessories ?? When components of product (including free gift) have been used or lost ?? When buyer did not follow instructions included in product ??Q&A - If you have any inquiries please leave message on product Q&A board"