Please note: As normal postages are non-trackable, we regret to inform that we will not be liable for any lost Normal Postage parcels during transit to you. As such, we will not bear the costs of a partial / full refund for your order to you should your parcel get lost during transit. We recommend all customers to opt for our Registered Postage option, to prevent any lost postages as all Registered Postages come with a tracking number.