Our service details

1: about the delivery and shipment time:

(1) our domestic default hair shentong express delivery， large quantities of optimal speed express， all Taiwanese region motion. Less than or remote areas or need to change the Courier please contact customer service personnel!

(2) our support international logistics， for details， please consult our customer service!

(3) the day before 5 o 'clock usually arrange payment order issued within 24 hours， except holidays. If you have any special circumstances we will notice to you as soon as possible as much as possible!

2: about the receipt and return process:

(1) will inevitably be in the process of delivery damage， please consult a check after receiving goods， make sure no problem before you sign for it. Products damaged because of transport problems， if any， please let the relevant transportation companies， according to build official seal to prove， and will provide to us， this proved by to assist our customers to claim for compensation; If the goods are damaged or lost caused by the logistics， we will not bear the related responsibility. If the goods quality problems， please contact our customer service team to feedback in time and take pictures， we will help you handle the first time.

(2) our shop for wholesale stores， such as receiving goods without quality problem， we do not accept return， if the goods quality problems， please contact our customer service team take clear pictures， we will immediately help you solve! Need return customers please protect the integrity of the product packaging， accessories or related information is complete， the guarantee does not affect the secondary sales of the product. The packing of the products such as return incomplete， accessories or related information; Unauthorized repair or modified without authorization; Not according to the normal method of use， and storage; Returned products labeled， do false， we will not bear the return;

3: about off color: all the goods are real photography， due to different display effect is not the same， the color requirements higher please take carefully!

4: about bouquet: any type products， leather leather have a smell. For products produced in multi-channel working procedure in the process， can't avoid to use chemical raw materials (such as glue)， and also is the taste， it is often said that usually open to the ventilated place for 2-3 days， or use a period of time it will be dispersed.

5: mixed batch and with the way:

This amount up to RMB 199 or five pieces can be mixed batch of order， now only for retail and wholesale business temporarily not accept taobao a undertakes to! Please understand!

6: work time:

At 10:30-20:30 (legal holiday rest)

Part 7: we accept product customization and printing LOGO， details please contact our customer service!

Note: due to the manufacturer will be in the absence of any premises notice more variable product packaging or some accessories that completely consistent， can only make sure for the original factory is! And ensure consistent with as mainstream products on the market at that time， if the company not to update， please understanding!

Shenzhen collection of group technology co.， LTD