Because many of them are first time to Alibaba shipment of the process are not familiar with， after a period of time and the feedback summary of all staff， lists some of the solutions to common problems， of course， there will be a lot of deficiencies， Welcome to come to propose! A little bit of your suggestions will be our growth process valuable experience! 1: About how many from the grant， to support mixed batch it? There is no limit amount? Freight how to count? All products in accordance with the above from the bulk can be， limited to the amount! Support mixed batch! Support Alipay transaction! Each product we have stated in weight， take the time to freight system will automatically calculation， may be a little error， there are problems， please contact customer service. 2: The delivery time is random hair it， you can choose the style it? About style and color problems， when picking default have made mixed， there are special requirements friends can remarks under the style or color (photographed together when there is a bar to Notes， write the number， style， such as: Y1: Black )， we will try to help you with a good accordance with the requirements， but they will be missing， I hope everyone inclusive under. Large Message Memo small pieces random hair. Random hair color and style， but you can write notes， we try to follow you write with， such as lack of color will give your missing money immediately made， please forgive me! Photographed together when there is a bar to the note. 3: The need to find items and view customer orders， please sent the Alibaba account customer service， easy check list， Ali Baba， Ali Baba is the account login account the upper left corner of the page. 4: about how long to go to? Usually 1-2 days to Jiangsu， Zhejiang， Anhui， Guangdong， Fujian， Shandong， Jiangxi， Beijing， Tianjin， usually 2-3 days， 3-5 days in other regions， in remote areas 4-7 days， 3-7 days outside the province in general logistics ! 5: When shipped? About Delivery: courier is 18:00 unified recipient， the same day orders are generally shipped the day after tomorrow， because there are a lot of orders to the front row， but there are many customers need Bupai， change addresses， so we will tidy up and then send! We will arrange shipment as soon as possible! I hope you can understand! We work every day express courier company， please visitttkdex.com/Inquire. 6: How to check the order number and transaction record it? Login Alibaba account， and then assistant Then select the transaction you can view the 
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About Quality Returns 1. Receipt within 15 days (with the waybill receipt date) if found quality problems， please contact customer service and after-sales. Late inadmissible. Packaging products in question must be kept intact (Please bring your own packaging， not paste or write directly on the original product pack). Accumulated more than five kilograms return， return shipping borne by the company. Please cumulative return 5-10 kg with general logistics， freight I assume the company， declined to send expensive and Jiaji Nadu， Arima logistics world， any violation freight themselves. 2. Before return please communicate with the after-sale customer service， please fill out the service with table in order to track your return to get timely treatment. 3. The customer specified product color or style， we will try to meet， but not 100% guaranteed. As a result does not match the color or style will not be return. 4. For transport damaged merchandise， we take into account the customer directly to the logistics company to compensate very troublesome， so my company to take full responsibility， but must be made and service fill up the registration form within three days of receipt within three days. After 3 days of receipt not made when there is transport damage， it defaults to the receipt of goods in good times. 5. For the non-commodity sold by the company sent my company， we reserve the return does not deal with all of this and the freight borne by the customer， the right to return goods directly to customers. 6. The following conditions are not entitled to be returned: A returned damaged or incomplete product packaging， accessories or related information missing; B unauthorized repairs or modifications; C fails normal method used or stored; D beyond the service period of goods. E extended seasonal products will not be refunded (eg thermal paste fan winter summer). 7. Service is the company most basic services， we are willing to provide you good service， at the same time， good service can meet needs of customers， please read carefully before return described above， according to the company handled as specified above ， so as not to impact on your service. 8. more about the process and the quality of product damage， such as weight did not reach five kilograms， if guests want to return， freight themselves.
About unsalable goods return 1. Receipt within 15 days (with the waybill receipt date) have unsalable goods I give in return， before the return please contact customer service and after-sales， after-sales service， please fill out the form， and put the details in return returned goods in order to track timely processing of your return. 2. Return of goods requires packaging intact (Please bring your own packaging， not the product directly in the original carton pasting or writing) to ensure that the packaging did not seal off the unused and does not affect the secondary sales (otherwise non-refundable). 3. The customer specified product color or style， we will try to meet， but not 100% guaranteed. Color or style as a result we will not bear the shipping costs do not match. 4. As return we offer longer， for I have the shelf products are non-refundable. 5. no quality problems return our company will be discount of twenty percent refund. If our company received the goods have serious damage our company will provide product pictures to customers， according to the degree of receipt of the product may be used， in consultation with you to handle the sale. Money to call you back， or hit the deposit in advance. Because of Hong Kong， Macao and Taiwan regions， shipping disparities， if customers need to return， please contact sales customer service with my company， the two sides negotiated settlement. About Logistics The provinces are generally made of logistics， Yiwu logistics straight through the country， as long as the city is above the level basically to， county-level cities need transit. After the arrival of the logistics will hit your phone， you need to pick up your own. Here， we say otherwise. Yiwu logistics services varies greatly， and I hope that we can be their first contact before ordering a logistics company， the method can be to find their own， you can also hit 114 inquiries from Yiwu to your local logistics point， to find a place away from you lately. Then tell us Yiwu logistics phone， we help you to go to your point that service. Picking style and with rate: Motor Transport: Yiwu logistics network developed throughout the country have shipping department. By weight is generally 0.5 yuan / kg， according to the general volume of 80-120 yuan / cubic meter long concrete according to journey length. Commodities， general goods and freight value of 800 yuan at about 15-30 yuan， remote areas or transit areas need freight at 40-50 yuan / piece. Issued after the arrival of the goods， shipping department will call the customer to pick up their own designated shipping point. | 
