Product Description: Category: Lighting Style: Crystal， Modern / Comtemporary Recommended Room Fit: Living Room， Bedroom ，Backdrop Wall Showcase Recommended room size: 2-5 ㎡ Number of Lights: 3 Finish: Electroplated polishing Materials: metal Dimensions:10*7CM Lamp Type: LED Lighting Direction: Ambient Light Power: 3 W Bulb Base: LED Included in delivery or Not: No Bulb Voltage: 110-240V Weight (kg): 0.4About Processing TimeOn each product page we display the particular manufacturer's stated lead time， once you have completed your order， it willtake approximately 3-15 Working Days for the processing time.Our high quality lights are made in the formation process，such as glass melting， polishing process， and assembling intolights. This process time does not factor time in transit withthe shipping carrier.Occasionally， items shown to be in stock or available get presold， in this case， you will be sent a email notification thatyour item is on backorder， you have the option to continue towait for that item， cancel your order for a full refund， orselect a different item to order.Please refer to the specific product page for the exactprocessing time for the light you are interested in.About Shipping TimesWe do our best to provide you with accurate shipping times forour products. The times are estimates only. We have partnered with EMS or other international express shipping to fulfillour orders. It takes about 3-8 Working Days to most countries，remote countries might take longer. These shipping times arenot a guarantee. If you have a time sensitive project werecommend that you call a sales specialist and arrangeexpedited shipping.Order CancellationsOur cancellation policy is designed to allow you to restassured when buying lights from us. Please refer to ourcancellation and return policies below for details.- Orders cancelled before your item is shipped are eligiblefor a full refund.- Once you're the product of your order has been shipped， youcan’t cancel your order if you haven’t yet receive it.Specific return policy is as follow.Return PolicyYour satisfaction is of the utmost importance to us. Upon thearrival of your package， we encourage you to check and makesure that the light meets your order specifications. Try thelight as soon as possible. If you are returning or exchanginglights， please make sure they are in brand-new condition，unused and with original packaging. Requests to return itemsdue to quality issues， damage during shipping， orcolor/style/size errors must be accompanied by photos or otherevidence that clearly shows the problem with the itemreceived.Replacements and refunds are not available for lights with noquality issues.Damaged or Defective ItemsDamaged or defective items are eligible for a full refund.When requesting your refund， please be ready to provideCustomer Service photographs clearly showing the problem withthe item and its courier number as soon as possible. If youbelieve your item was damaged during shipping， CustomerService will need photographs showing the damaged packaging aswell as "Proof of Damage" documentation to process yourexchanging or refund.Mis-shipped ItemsIf you received a mis-shipped item， you need to providephotographs of the incorrect item to prove that you receivedthe wrong item before we process your exchange or refund.Sizing IssuesIf the item you received meets the size specifications of yourorder and the product page， then it can’t be returned orexchanged. But if the item you received does not meet the sizespecifications of your order and the product page， then yourorder can be returned or exchanged at no additional cost.Quality IssuesLight quality issues include:- Product damage- Failure to function properly once correctly installed- Receiving the wrong itemsNote: Considering the settings of your computer screen mayalter the color of the pictures shown on our Store， slightcolor mismatches are not included.Appearance DifferencesThe settings of your computer screen may alter the color orappearance of pictures shown on our store. Slight color andappearance differences between pictures on the website and theactual item are common. However， if you are confident that youhave received the wrong item， please contact Customer Serviceand provide photographs to see if a return or refund ispossible.Please note that order return with no quality issues cannot beapproved. Include an explanation and photographs of theproduct and courier number documenting the reason for thereturn.Overdue OrdersIf your order cannot be shipped by the date originally stated，Customer Service will offer you the option of keeping orcanceling your product.- Customers whose items are overdue by no more than 10 dayscan choose to cancel the product and get a full refund， orkeep the product and get a 30% reimbursement upon delivery.- Customers whose items are overdue by more than 10 days havethe option of canceling for a full refund， or keeping theproduct at no cost except shipping fees.Return ProcessIf you choose to return your order for one of the reasonsabove， please remember to Contact Customer Service within 7days of receiving your item. Please include an explanation andphotographs of the product and courier number documenting thereason for the return. Returns will not be accepted withoutprior approval from Customer Service.Once we’ve confirmed your circumstances， your return will beprocessed in 3 to 5 business days. Once your return isconfirmed and inspected， please allow up to two billing cyclesfor it to be credited to your account.All lights from our store have 6-month warranty period. If youhave any questions regarding our warranty， please contactCustomer Service.Quality Assurance:1. ProcessingOur Lights are sourced from the most high-tech factories inChina. We inspect each factory for manufacturing quality andprecision to ensure that they produce the quality that we areknown for. Below are some photos of the manufacturing processthat were taken during our last inspection.2. PackagingManufacturing quality would mean nothing to you if your lightarrived damaged. For this reason， we take great care topackage our finished lights as securely and safely aspossible. Our packaging is tested to withstand forcesexceeding those normally encountered in transit. Below is adiagram outlining our packaging materials and process.