Please don't hesitate to contact us if you have any questions or concerns before or after your purchase.

We are committed to your 100% satisfaction.

E-Mail address : [email protected]

WhatApp +86-18897480931

1) There are many payment methods available on DHgate.com such as credit cards， Paypal， TT.

Pls make sure your address in payment matches the address you would like us to ship to.

2) Payment must be made within 3 days after you placed the order.

3) If you can't check out immediately after auction close， pls wait for a few minutes and retry.
payments must be completed within 3 days.

4) If you have any question and pls don't hesitate to contact us， I will try my best to help you.

1) Worldwide shipping. ( except some countries and APO/FPO)

2) Orders will process timely after the payment confirmed.

3) We are only ship to confirmed order address. Your order address must be match with your shipping address.

4) Service transit time is provided by the carrier and excludes weekends and holidays. Transit times may vary.
particularly during the holiday season.

5) Delivery products to you ， we will provide the tracking number to you on the first time.

6) If you haven't received your shipment after 30 days， pls contact us， we will push the shipment and get back

to you as soon as possible with reply.

7) Due to warehouse and time differences， we will choose to ship your item from our first available warehouse for

fast delivery.  We will dispatch the products within 3 working days once the system confirms your payments.

Most of the products we will offer free shipping via China Post Air Mail(Registered mail) or Netherlands Post， normally

it will takes about 15-25 working days for delivery.

8) Delivery Time

China post /HK post : 7-25 days( Asia，European， USA，Canada and so on， 7-50 days Brasil，Russia)

DHL : 3-8 days ( ( Asia，European， USA，Canada and so on，3-10 days Brasil， Russia)

EMS: 3-10 days(Asia， European， USA，Canada and so on ， 5-15 days Brasil， Russia)

UPS : 3-8 days(Asia， European， USA，Canada and so on ， 3-10 days Brasil， Russia)

9) If you have any question and pls don't hesitate to contact us， I will try my best to help you.

1) If you want to exchange the items received， you must contact us within 3 days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status.

2) If you receive the item but it's different with your oder or in not good condition， pls contact us within 7 days for refund or resend.

Some situation we need cusomter send the item back to us， according to the regulation buyer will pay for return postage.

Your understanding will be appreciate.

3) If you have any question and pls don't hesitate to contact us， I will try my best to help you.

1) If you have any inquires or any questions， please feel free to contact us by email or online， we will take pleasure to server to you.  

2) Since your feedback is very important to our business developmet， we sincerely invite you to leave positive feedback for us. if you are satisfied with our product and service. It'll just take you 1 minute， but this 1 minute has the extremely vital significance to us.

3) Pls contact us before leaving any negative or neutral feedback. we will work with you to solve any problems. thank you for your understanding !