Q: Can I return or cancel the dress if Ichange my mind?

A: Even standard size dresses are made toorder for each customers. The custom nature of our dresses means ourcancellation and Return Policy is stricter

than other items, so it's importantto order carefully.

Q: Will I be able to alter my dress if Ireceive it and it doesn't fit exactly right?

A: Yes. If your size fluctuates or you wantto modify the dress slightly, we always leave a few inches in the seams so thatyour local tailor can easily make

alterations as needed. Dresses generally havea margin of 1 inches on either side of a seam. Flower detailing, beading orbelts/ribbons may limit ability to

let a dress out.

Q: Can I order this dress in a differentstyle/fabric/length?

A: We could custom make it according toyour detailed request if the changed points are workable.There will be certaincustomer made charge based on

Q: Will the dress looks exactly as shown onthe pictures?

A: Please note that our items are handmade,and they cannot be 100% exactly like the items in the photos. Just like handpainted pictures, painting the same

image twice can never be exactly the same.Each listing is for making you an item which is about 90% like the item in thephotos we have provided.If you have

any specific requirements, you must informus prior to production to avoid any possible alteration fees.

Q: How can I make sure I'm ordering theright size?

A: When ordering a dress for your specialoccasion online, you're right to pay close attention to getting the size right!Since we're an international

company, our clothing may run larger or smallerthan the standard sizes you're used to. Checking the actual measurements in oursize chart and comparing

them to your own measurements before placing yourorder is the best way to avoid size errors.If you're ordering a custom-sizeddress, it's especially

important to get your measurements exactly right.Getting professionally measured is the most reliable way to ensure the finalproduct reaches you perfectly tailored.

Be sure to check out our measuringguide.If your size fluctuates or you want to modify the dress slightly, wealways leave a few inches in the seams so

that your local tailor can easilymake alterations as needed. If you have any other questions about ordering theright size, don't hesitate to contact us.

Return Policy:

Your satisfaction is of the utmostimportance to us. Upon the arrival of your package, we encourage you to checkand make sure that the

dress or clothing has been made to the standard size orcustom measurements that you specified. Try on your dress or clothing as soon as

possible without altering, or washing the dress.the return at buyers cost.

Defective, Damaged or Misshipped Items

Defective, damaged or mis-shipped items areeligible for a full refund. When requesting your refund, please be ready toprovide us with

photographs clearly showing the problem with the items. If youbelieve your items were damaged during shipping, we will need

photographs showingthe damaged packaging as well as "Proof of Damage" documentation from   yourdelivery carrier in order to

process your refund.

Sizing or Fitting Issues

As all of our dresses and clothing ishand-sewn and custom-tailored, the finished gown may vary by approximately oneor two inches

in either direction of the specified measurements. To ensure thatyour item will still fit you perfectly, our tailors have created all our

dresses with additional fabric in the seams to allow minor size modificationsto be made easily.

Your item is the size you ordered but doesnot fit

Dresses or clothing that does not fitproperly but fit the specifications you ordered cannot be returned orexchanged. As our dresses

and clothing is made with additional fabric in theseams, you can make minor adjustments at a local tailor, at your own cost.

Please note: if your order specificationsdiffer too greatly from the final sizing request, resizing may not be possible

Color Mismatch

The settings of your computer screen mayalter the color of the pictures shown on the site. Slight color mismatchesbetween the color

of your item and the color shown on screen may not mean thatthe item is defective or mis-shipped. However, if you are confident that

youhave received the item in a wrong color, please contact us to see if a returnor refund is possible.

Cancellation Policy:

We understand that ordering a dress foryour special occasion is an important undertaking, and our cancellation policywas created with

this in mind. However, it is important to note that ourdresses (including sashes, and wraps) are made-to-order, whether you ordered a

standard size or custom measurements, and the materials cannot be reused oncethe creation process has begun. The good news is that afterr

placing your order,there is still time to change your mind. Please refer to our cancellation andreturn policies below for details.

- Item cancellation requests receivedwithin 24 hours of payment confirmation will be eligible for a full refund.

- Item cancellation requests receivedwithin 24 to 72 hours after payment confirmation will be eligible for a partialrefund consisting of

the full shipping cost and 50% of the product purchaseprice.

- Item cancellation requests received morethan 72 hours after payment confirmation will be eligible for a partial refundconsisting of the

full shipping cost.

- Once your order has been shipped, it canno longer be cancelled.

If you would like to cancel your order,please contact us via inbox message, we will reply you in one working day.

Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It`ll just take you 1 minute. Thank you!