• Package will be delivered to the mail box directly, if the parcel is too big, singpost postman will send to your doorstep. In case of unsuccessful delivery, the postman will leave a collection slip on your door or mailbox for collection at the nearest post office. No tracking number is available for normal mail.

 

 

 

 

• Package will be delivered directly to the doorstep of the address issued. Tracking number is availabe. In case of unsuccessful delivery, the postman will leave a collection slip on your door or mail box for collection at the nearest post office or you may also request a redelivery from singpost. Will shall not be held any responsibilities for lost mail by normal postage. We strongly recommend customer to use registered mail.

 

 

Product

 

 

• Please note that different producing batches, they may be deviation of 2-3cm.
• Please note that due to limitations in photography and the inevitable differences in monitor settings, the colors show in the photography may not correspond 100% to those in the item themselves.

 

 

Refund / Exchange

 

 

• We will only refund full payment if the item is out of stock.
• An exchange will be done on if the item sent to you is incorrect or defected*
• Cutting issue is not consider as defected item. Strictly for defected item only can exchange back the same design item.
• We will suggest if there are any defect goods / wrong . Please contact us :(andygan@simplybeauty.com.sg)
• We will not be responsible for the returning shipping fee (from buyer to Simply Beauty House).
• Buyer are to ensure the incorrect or defected item to reach our office. Item much be in original condition.