10-Inch spring loaded turntable requires being wound it up in order to spin. Placing a weighted item on turntable releases it to unwind which will make it revolve in the microwave. When the item is removed, the table will stop turning. You must re-wind each use. If the product still isn’t working, we have a 5 year warranty through the Nordic Ware website.
Weight activated mechanism rotates food to ensure even cooking