ENJOY LOWER RATES WHEN YOU BUY

FROM OUR FACEBOOK PAGE / EMAIL!

FACEBOOK: WWW.FACEBOOK.COM/HELLOLOBANG

EMAIL: JACCYY@GMAIL.COM

(updated on 21 November 2013)

PLEASE READ FAQ BELOW FOR YOUR CONVENIENCE!

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"Why is it that it is more expensive when I buy it on Qoo10 as compared to buying off your Facebook Page?"

Ans: Qoo10 charges sellers a hefty 12% service fees every time we make a sale here. In order to maintain business feasibility, customers will have to bear the 12% extra. As such, if you order directly from us, we save 12% and that means YOU save 12%!

FACEBOOK PAGE: HTTP://WWW.FACEBOOK.COM/HELLOLOBANG

RWS COMBO PACKAGE

*ENJOY SPECIAL PACKAGE RATE ONLY AT OUR FACEBOOK PAGE!*

Singapore DUKW Tours

Have friends/clients coming from overseas and want to show them the most of Singapore in the shortest period of time?

Then DUKW Tour is the choice.

This 1-hour ride on this amphibian transport not only brings you around the roads to visit the icons of Singapore,

it also splashes into the Singapore River to

bring you to view the Marina Bay Sands, iconic Esplanade theatres and other 11 wonderful attractions of Singapore.

Many Singaporeans have not even tried it ourselves! It is nominated as one of the best tours one can take in Singapore.

**NOTE: Do note that this Duck Tours is known as DUKW Tours and is operated by City Tours. You can find out more about the places they cover at this website. Its departure is at Singapore Flyer, NOT Suntec City.**

SPECIAL PROMOTION!

Singapore DUCK Tours Package

*POPULAR!*

*ENJOY SPECIAL PACKAGE RATE ONLY AT OUR FACEBOOK PAGE!*

"Why is it that it is more expensive when I buy it on Qoo10 as compared to buying off your Facebook Page?""

Ans: Qoo10 charges sellers a hefty 12% service fees every time we make a sale here. In order to maintain business feasibility, customers will have to bear the 12% extra. As such, if you order directly from us, we save 12% and that means YOU save 12%!

FACEBOOK PAGE: HTTP://WWW.FACEBOOK.COM/HELLOLOBANG

ZOO COMBO PACKAGE

*ENJOY SPECIAL PACKAGE RATE ONLY AT OUR FACEBOOK PAGE!

"Why is it that it is more expensive when I buy it on Qoo10 as compared to buying off your Facebook Page?""

Ans: Qoo10 charges sellers a hefty 12% service fees every time we make a sale here. In order to maintain business feasibility, customers will have to bear the 12% extra. As such, if you order directly from us, we save 12% and that means YOU save 12%!

FACEBOOK PAGE: HTTP://WWW.FACEBOOK.COM/HELLOLOBANG

FREQUENTLY ASKED QUESTIONS

*USEFUL! PLEASE READ~! THANK YOU!*

1. "I want to go to USS on XXX date, can I buy the ticket from you?"

Ans: Our tickets are open-dated with an expiry date (we will identify the expiry date when you purchase from us). You can go any time, any day, including public holidays, school holidays and weekends, as long as it is before the expiry date.

2. "Do the tickets include express pass?"

Ans: No. If you would like to purchase the express pass, you can top up the amount at the entrance for it. Unfortunately, as tour agents we do not sell express passes at this moment.

3. "Hi, can do meet-up?"

Ans: We do meet-ups for our customers at Woodlands MRT Station, 7.15PM on weekdays. You will realize that there are no option for you to choose meet-up above; this is because Qoo10 gives us a negative rating if we ship something out without tracking number and there is no tracking number when we meet-up. As such, if you choose to do a meet-up, kindly place your orders via our facebook page (facebook.com/hellolobang), or drop us an email at jaccyy@gmail.com

4. "Can I pay you cash on the spot when we meet?"

Ans: Unfortunately, we have lots and lots of deadbuyers who will place orders and then disappear during meet-up. This has resulted in loss of time and effort in preparing and packing the tickets. As such, we will collect a nominal sum of $20 for all orders for meet-up. The remaining balance can be paid when we meet.

5. "For the package combo right, do I have to visit all the places in one day?"

Ans: No. As mentioned earlier, our tickets are open-dated. That means that you can purchase it first and utilize it in the next few months, as long as the tickets are not expired.

For example, if you had purchased our USS tickets (expires May 2014)

& Aquarium tickets (expires March 2014) as a package. You can choose to go Aquarium in January and then USS in March or April.

Our open-tickets give you the flexibility of planning your trips and the package deals let you enjoy your trips at the most minimal amount without paying too much.

6. "Hi, I'm interested in XXX tickets, can you please contact me at 98765432."

Ans: We will advice our customers not to leave their contact numbers on our Q&A page as it is visible to the public and may put your privacy at risk. Should you have an urgent need to purchase tickets or clarifications, it will be better to drop us an email at jaccyy@gmail.com as we can reply you on the spot. Replying Q&A on Qoo10 requires us to be logged into the system, which requires us to be at the computer. :)

7. "Hi, can you get the postman to come between 5PM to 7PM?"

Ans: Postmen are from Singpost and we do not have a say as to when they arrive at your doorstep. As such, we will recommend that you provide us with an address that has someone to sign the package. However, should you miss the postman, they will provide you with a collection slip. You can either arrange an alternative day for the delivery or may pick up the items yourself from the post office.

8. "Why is it that it is more expensive when I buy it on Qoo10 as compared to buying off your Facebook Page?"

Ans: Qoo10 charges sellers a hefty 12% service fees every time we make a sale here. In order to maintain business feasibility, customers will have to bear the 12% extra. As such, if you order directly from us, we save 12% and that means YOU save 12%!

If you have any other questions, please feel free to leave them below in the Q&A section. We will attend to you during office hours: weekdays, 9AM to 5PM.

We take our ratings and feedbacks very seriously, as such, please give us a chance to rectify or clarify before giving us a negative feedback. We are contactable at jaccyy@gmail.com.

Thank you very much!

FOR UPDATED PRICES AND SPECIAL DISCOUNTS,

PLEASE VISIT FACEBOOK.COM/HELLOLOBANG

We also have unlisted items such as

- Cable car rides

- Singapore River Cruise

- Songs of the Sea

- Underwater World

- Singapore Flyer

- Garden By The Bay

- USS Halloween Horrors (Oct/Nov only)

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WHY BUY FROM US?

1. OPEN-DATED TICKETS

ALL tickets are open-dated for a minimum of 3 months.

If you purchase the tickets from the counters at the venue itself, they are all DATED tickets.

That means it has to be utilized on the particular day otherwise the ticket will be forfeited.

OUR TICKETS ARE OPEN-DATED.

That means you can choose ANY DAY to go before the ticket expires, INCLUDING weekends and public holidays.

2. SKIP THE QUEUES

Instead of wasting time queueing at the place of interest, why not buy your tickets in advance and head straight in to enjoy the fun? Skip the Q with Hello Lobang where we will provide either meet ups or registered postage right to your door step. You will never worry about lost mails at all.

3. WE ARE TRUSTWORTHY & SERVICE-ORIENTED

We answer every Q&A asked below promptly and accurately. Tickets are also always mailed out punctually. You can check out our facebook page to see our feedbacks from our fans.

We currently have 600 fans and counting and have over hundreds of customers since we started.

We are also open for negotiations for flexible meet-up timing and we try to accomodate each and every of our customers. We try to make everyone happy while purchasing at Hello Lobang.

THANK YOU FOR LOOKING THROUGH OUR PAGE!

WE LOOK FORWARD TO YOUR PATRONAGE!

LICENCE NUMBER: 02419