Braun Series 9 9095cc Wet & Dry ElectricBackQuestions & Answers1 questionGet specific details about this product from customers who own it.BackAsk A QuestionReviewsCustomer reviews3.2 out of 5Average rating:3.2out of5stars, based onreviewssee all 13 reviews 5 stars44 stars13 stars32 stars41 stars1 Write a reviewSort by:?Most relevantrelevancyhelpfulsubmission-descsubmission-ascrating-descrating-ascMost relevantMost helpfulNewest to oldestOldest to newestHigh to low ratingLow to high ratingTerrible Support; shaver head wears out FAST!1/26/2016Average rating:3out of5stars, based onreviews1/26/2016by Frustrated1monthBraun's website is terrible--where does one find the CORRECT links to order replacement 9000 foil cutters??? So many of the outlet stores (e.g. Target) do not carry/ever have in stock, basic maintenance & replacement parts like the shaver head! This website looks like it was designed by someone in marketing...with next to zero consideration for the customer already sold to help them find basic replacement items efficiently. After reading the many comments about the lousy quality of replacement shaver heads and poor life -- going back years with the same complaint -- I'm wondering if the added expense of the shaver is worth the money. MY EXPERIENCE (9098 w&d): Great shave for about a month...now the shaver head has worn noticeably with the quality of the shave about the same as what I get from my old Norelco (which is some five years old with the SAME shaver head still working fine!).Written by a customer while visiting Braun.comComment from -2/1/2016Hi. I am glad to hear you had a great shave for the first month of using the Series 9 shaver. However, I am sorry you had difficulties with the shaver and finding a replacement foil for it. I am sure this was quite frustrating and I am glad you have taken the time to share your feedback with us. The best place to find replacement products is from our Service website. Please go to www.service.braun.com and then search for the product you are in need. We would like to learn more about your experience, so please give us a call at (800) 272-8611, M-F, 9 am to 6 pm, EST.Read moreWas this review helpful?Yes (0)No (0)ReportWARNING: 9095 razor turns on and off randomly7/5/2016Average rating:2out of5stars, based onreviews7/5/2016by ShaverBustedinMaineI purchased the 9095 razor 9 months ago (Sept 2015). It performed very well up until yesterday when it began to randomly turn itself on and off while stored in the travel case; also, it appears to go into lock mode and shut off immediately after I attempt to turn it on. I immediately contacted Braun about getting it serviced, they stated they would be required to initiate an investigation into the cause of these issues. This involves mailing the unit back in and waiting weeks or months for completion of their review, all with no guarantee of a replacement. I expressed concern that a lithium-ion powered device behaving erratically like this really needs to be replaced right away rather than having to wait for an investigation to be completed. I expected more from Braun on their top-of-the-line shaving system.Written by a customer while visiting Braun.comWas this review helpful?Yes (0)No (0)ReportRead all reviews
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