
Contact Info
You may contact us via the following methods: for bulk or sample purchases
- Qoo10 Message System
- Wadsapp or SMS @ 90703436
Delivery Methods
All orders would be processed within 1-2 working days. As prompt delivery is one of our core business values, we will certainly minimize/assure a prompt processment.
Our shipment methods are:
- Normal Mail: Singpost would take approximately 3-7 working days, depending on seasonal peak. Buyers please note the potential loss of parcel during mail transit, and the potential damage incurred during mailing. Any loss or damaged article resultant of mailing, would not be entertained.
- Qxpress: Qxpress would take approximately 2-5 working days. We recommend buyers to use this method, as it's safer and faster with tracking information. We would promptly update the tracking number via system. Unexpected courier delays may happen, we shall not be responsible for it.
- Seller's Delivery: As this method is not listed, please proceed to contact us personally at 90703436 (Mr. Spenser). Orders made within same day (purchased before 1700hrs), we would make delivery to you within same day (delivery cut-off time) by 2200hrs. Otherwise, all courier delivery would be processed & delivered within next working day.
Terms & Conditions
Dear Customer,
It is our upmost responsibility to ensure that our products are in good conditions prior to shipment or delivery. We would only accept returns/refunds if the following conditions met:
- Wrong size or colour delivery
- Actual count of Polymailers short (Note: Bulk purchase of 100 pieces has counting tolerance of +/- 3 pieces)
- Manufacturing defects (e.g. tear on side seals). Please take a photo for verifications.
We are not responsible for any lost/damaged items through Singpost Delivery. We seek your cooperation to kindly inform us within 7 days after receipt of items, and feedback where necessary.
Disclaimers
- Kindly read through all our terms & conditions, prior making payment.
- Purchasing our products indicate that Buyers have read through our Terms & Conditions, and are fully aware of the policies indicated.
- Due to different colour profile on monitors, it may differ slightly from actual products.
- We will continue to improve our range of products, and align ourselves to latest models available on market