SHIPPING

• We ship worldwide. All orders will be shipped from South Korea by airmail. 
• We ship your orders almost within 2~3 business days after the payment. Please confirm your address is correct. We only ship to the address listed in the qoo10.  
• It might take more than usual by any unpredictable events including weather condition, no nonstop shipping, customs & house policy in your country. Please Understand.  

RETURNS

• We accept the returns for any reason, but item must be "Not Opened Condition." All returns must be sent within 14 days of receipt of your package.  
• Once receiving the returned item, we will contact buyers to arrange refund of merchant value. Please note that postage is NOT refundable.  
• If you received wrong item, please let us know. To resolve problem, we will exchange it to the proper item. (In this case, we pay the cost of shipping.)  
• If the items have returned to us under the unclaimed status, we will give you a full refund except shipping cost.

OTHER TERMS & CONDITIONS

• If you have any question about our listings or your purchase, please email to us through "Ask a question" at the bottom of product listing.  
• We will reply to you ASAP, but if no responses have made within 48 hours for you, please check the spam list in your mail box.