New firmware upgrade with improved user interface, 24 and 12 hour format display, US standard Date display format and improved battery life. FCC certified and UL certified accessories.</br>SOS button can call up to 5 contacts in case of emergency. Bluetooth connection, SMS, optional MicroSD Card up to 16GB</br>Quick Charging Dock, Store Up to 200 Phonebook Entries, Loud Speaker, M1 and M2 Direct dial, Speed dials</br>Tested to comply with FCC standards with Certification ID 2AAWJSC118. Support 7 Languages: English, French, Spanish, Portuguese, Italian, German, Dutch</br>This phone is 2G GSM unlocked, it is compatible with T-mobile 2G(Net10 T-Mobile compatible SIM card, Tracfone T-mobile compatible SIM card etc..) or international carriers operates on GSM 850/900/1800/1900Mhz Bands. The model is NOT compatible with AT&T, Verizon, Sprint or any carriers operates on these networks (Such as Consumer Cellular, Cricket Wireless etc.) Please contact us if you've any question about the compatibility. 1-888-509-6199 or email us at jethro@jethroshop.com</br></br>Product Description</br></br>Important message to AT&T customers: Due to AT&T 2G service shutting down, this model will no longer work with AT&T SIM card after January 1, 2017. Please check our 3G senior cell phone SC330 if you're AT&T user. SC118 is a great beginner's senior cell phone on the market. But it doesn't compromise on comfort and function. The classic & stylish design, large keypad, SOS emergency button and handy charging dock makes this phone the perfect solution for seniors. For more information, please email us at jethro@jethroshop.com or call our customer support line 1-888-509-6199 during our regular office hour from Monday to Friday, 9:00am to 5:00pm Pacific Standard time.</br><br/>http://www.amazon.com/gp/product/B00NL3CXQW