This page is for customer paying for lost page register mail.
NORMAL POSTAGE means order is sent out by normal singapore post service which is stamp.
There is no article number to check, just like when you post a letter to your friends
by stamp there isn't any article number. Tracking number is only available when you pay
for registered mailing services normal more than $3.
We are absorbing the remainder amount to encourage more people to use singpost register mail services.
You may want to ask if singapore will do anything about the lost. According to what i have
experienced so far, the answer is sadly no. They will say there is no tracking and that if you
choose to pursue to matter, you can lodge a report with them. (after weeks still will tell you
no finding from their part)
That is why we recommend our customer to use register mail to guarantee
they receive the item because there is always 1 percent of lost mail from singpost.
We are requesting you pay singapore post $3 for register mail for us to resend the item
(item resent free of charge). The amount $3 for registered mailing is to be paid to
singapore post to ensure that you receive the item and to avoid disappointment.
You may us again, why not just resend the same package? why must we pay again?
Our answer is, what if it is lost again? Another few weeks of waiting?
We are very sorry that you are involve in the lost mail situation.
As much as we want to avoid such situation, it is not within our control can this point.
Until there is another postage operator, that we can look up to, we think that we have
to live with the current situation. Lastly,