You can visit our website: http://gemzandguns.com and use coupon code "WELCOME10" during cart check out for a 10% off.
Our website uses paypal as payment method to ensure safe and secure payment.





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Where can I get help for my purchases?
You can email any questions to help@gemzandguns.com and we promise to reply you within 24 hours during weekdays.

What if my package is lost during delivery?
If your package is shipped using Singpost normal mail, we are not responsible for any lost mail. As such, we do encourage our buyers to opt for registered mail for faster and trackable delivery.

How can I return an item?
Please first drop a email at returns@gemzandguns.com and specify the reason for return. We do not accept reasons such as change of heart. Please do not attempt to return the bracelet before prior contact.

My bracelet snapped! What can I do?
For the first 7 days, we offer free re-string services whenever applicable and also subject to availability. Please make sure you keep the original charms and at least 80 percent of the beads and email your request to help@gemzandguns.com.