


Disclaimer
About my brushes
I get many buyers asking me about the authenticity of the brushes, which I often have to explain in length, so thought I should just spell it out in details once and or all:
I work for this company by the name of Pony Brush which sells their own brand of makeup brushes in Singapore. I was in charge of procurement and was liaising with the manufacturer that Pony Brush has commissioned to manufacture their brushes through ODM. In the process, I got to know that the manufacturer also takes orders from Hourglass, Live Beautifully and sometimes Sephora. They don't make the full range, but particular models from each brand. For every order they take, there will be "overstock" in the number of thousands. They are not allowed to trade commercially, so I purchase from them in small bulk. Upon buying a few samples myself, I was convinced they are of the same quality as the ones that actually made it to big brands' warehouse.
Verdict: I do not claim to sell branded brushes, I am not authorized to do so and am very aware of trademark law infringement. As a person who works in the industry, I am saying that the quality of the brushes sold here are comparable to the branded ones because they are manufactured by the same manufacturer (batchmates, lol). As a result, they are at 30-40% mark down at the very least.
The prices of our brushes are justified by their quality,premium materials used, regardless of brands.
If you are not comfortable buying brushes at markdown prices please do not
bid/order, thanks!
This is my personal account and all my business conduct on this platform is independent and separate from my employer Pony Brush so please don't be nosy and contact them
other than emailing me at clairetan@ponybrush.com for verification purpose.
Verification
You may email me at clairetan@ponybrush.com to verify.
Shipping
Your order will be shipped by Singpost Registered Article.
Processing Time: 1-2 working days.
Shipping Time: 1-3 working days
International Shipping: 7-8 working days
Customs Tax:
Since the items are posted from Singapore, you may be subject to tax and handling fees (a small % of parcels sent inwards get pulled out for checking, for e.g. in UK, about
2-8% of parcels get checked to see if they are liable for taxes).
I mark all my parcels as "gift" but in the unfortunate cases of the parcel getting picked for checking (you would receive a slip from post office informing you), please do not
alert me with a photo of the slip, and take no further actions (do not pay the tax yet!), depending on the tax amount, I may send you a replaceemnt instead, because it is up to
customs people to decide its worth, therefore they may mark the value as ridiculously high and subject you to rip-off tax money.
Returns/Refund:
If you are not happy with your order please get in touch with me. I will get back to you the soonest to resolve the issue.