SCOOTASTIC is committed to make your buying experience exceed expectation. We treasure your patronage as VIP guest. We want to see you smiling your way out with our SCOOTASTIC products. We've thrown-in bonuses to make your purchase worth-while. We believe HAPPY is when you ride on any SCOOTASTIC product. Please check out these FAQs.

 

1. Why buy SCOOTASTIC product?

We have our engineering labs located both Singapore and Malaysia. Products are tested for its functionality and durability. We are anti-counterfeit as much as you do; we market only genuine products. We did all thorough checks on hardware and firmware to ensure highest quality strictly following our Standard Safety and Performance Guideline. We bring you the highest performance electric scooters in the market with the highest specification. Buyers need not worry about low quality battery, low quality digital gyrosystem and low quality materials; because we want to make all SCOOTASTIC owners feel fantastic. Check out our warranty detail below.

 

2. How FOSJOAS unicycle work?

Gyrosystem are commonly found in both remote controlled airplane as well as those commercial airline. It is capable to auto-balance in the sky to make every journey comfortable. Similar gyrosystem is now being used in FOSJOAS unicycles . The smart system design detects forward tilt and instruct motor to compensate for the balance by rotating the wheel; it detects backward tilt and instruct motor to decelerate.

 

3. What battery does SCOOTASTIC used?

FOSJOAS and all SCOOTASTIC products uses rechargeable lithium ion phosphate battery with a lifespan of more than 1,000 cycles. The batteries have been designed with collaboration with SONY, PANASONIC, and SAMSUNG. They are world renowned battery suppliers. FOSJOAS in particular supports 1,800 recharge times. That is 3.8 times life expectancy and 2.9 times duration of any ordinary lithium batteries.

 

4. What type of road condition FOSJOAS can be used on?

The smart circuitry in FOSJOAS makes it a stable tiny machine. It can operates on any nu-even road surface such as forest terrain, dirt terrain, beach sands, grass lawn and concrete with broken pieces.

 

5. Is FOSJOAS safe to ride in rainy day?

The design is in compliance of IP65. All electronics are well protected with enclosure. You can ride it during rainy days, with an umbrella on hand, that will makes you look real cool! We however do not encourage you to continue riding for heavy downpour rain condition.

 

6. Can I bring K3 scooter into MRT and public buses?

Yes. It is allowed to carry-in into train. K3 can stand by its own, it's very easy to just pull and walk along side with it. You don't even need to carry it! However you are advised not to ride in the train station.

 

7. What is the warranty detail of all SCOOTASTIC products?

This is the best part why you should buy from us. We provide 1 year FULL warranty coverage on battery and motor with little cost. We have high confidence in all SCOOTASTIC products as they are carefully hand-picked and tested through our Safety Standard and Performance Guideline. Just drop an email to cs@scootastic.com  for warranty claim and we will contact you.

Please take note warranty will not cover the following condition:

A. Malfunction due to misuse

B. Malfunction due to unauthorized modification, disassembling or repair

C. Accidental damage or malfunction due to inappropriate storage

D. Unmatched warranty/proof of purchase

E. Surface damages

F. Disassembling parts not specified by user manual

G. Damage or malfunction caused by long rides in the rain or soaking in water