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3-months warranty upon manufacturing defect from date of receive.
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For warranty claims:
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STEP 1: Email Voxtera at warranty@voxtera.com and provide the following details:
- Name
- Contact number
- Delivery address
- Purchase Order number
- Problem
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STEP 2: Upon confirmation, a mailing address will be provided.
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STEP 3: Faulty products must be delivered in its original packaging (including accessories, manuals, and documentation) to Voxtera
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Delivery costs for warranty claim / return / repair covered by customer.
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Voxtera will cover delivery costs of replacement or repaired product to customer.
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Printed receipt will be required as proof of purchase.
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Warranty claims which do not fulfil the steps above will not be processed due to missing information.
