Customs Clearance
The buyers should bear the responsibility on import declaration. And if buyers do not press the obligation as a result of lacking goods， we can not give return & refund request. We declare the value less than real value for retail or small value product to avoid or reduce import tax. We will be reasonable and try to keep the import tariff reduction to a minimum for high value goods. If need to declare base on original value or the scope of your local customs tax exemption， please inform us by message.

Door to Door Shipping
We will try our best to offer more faster and safer shipping service， we will take DHL as our first choice. Most wholesale orders will be shipped by DHL except address is remote area. The DHL is more faster and safer to delivery，it just needs 2-5 days to arrive.So if necessary，we will send the items and items` packagings apart to avoid damaging the packagings and decreasing shipping fee caused by volume.

Orders that address isn`t remote area will be shipped by DHL.If your address is remote area，we will send items to you by EMS.You can check whether your address is remote area through DHL Official Website by inputing your local postal code.

Customer Service
We offer 7/24 fulltime service. Please feel free to contact us if you have any questions on our products. Your inquiry will be replied with in
12 hours.

Warranty
All items you purchased from our store are under 6 month`s warranty， buyer shoud pay for the shipping & handing fee.

Return and refund Ploicy
Any defective items， we could give our customers fully refund， but the customer need ask for refund request within 7 days after receive the
package. More than 7 days， we could send the replacement to our customer， need ask for the return request within 30 days after receive.
We will test the item after the item returned， if the item is really defective， we could pay the shipping fee of return and resend，
if the item do not have defect， customers should pay all of the shipping fee.
So we suggest customers to make sure whether the items is defective before return ， avoid pay the unecessary shipping fee.
Please contact us before you send the item back. Please ensure the item will be returned in good condition with the original packaging.
And declare the item name as Returned Item， delare the total value of item as $25. We will send the new replacement or refund once the
item is received.

Contact Us

Any questions， please feel free to contact us by internal message.