Parcel will be delivered to the letterbox directly via Singpost. In the case of large parcel which may not fit into the letterbox, the postman will deliver to your doorstep. If delivery is undelivered (nobody is at home), the postman will leave a collection slip at your door for collection at the nearest post office. Please make sure your address is correct.SingPost normal mail is no tracking number will be provided,so customer will take the risk for the lost mail during transit,and JM Group is not responsible for any lost mail issue.So We HIGHLY RECOMMEND customer to choose Qxpress shipping instead SingPost normal mail.Delivery usually takes 2-5 working days but minor cases delay up to 2 weeks (feedback by my customer)

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