Qoo10.Twinklepebble Policy - Term & Conditions    

Feedback Rating Policy :

As a trust seller,  we always aware of our responsible on every transaction. We make sure it is 100% safe & efficiency. Your good review after purchase closed case are indeed an encouragement for us and a crucial for us to improve to better path. We greatly appreciated your positive feedback with a high rating.

In case you need any after sales service for problematic order, please do not hesitate to contact us via qpost or email us to seek for help. Please avoid to leave a negative feedback before seeking for help. We will definitely do our best to solve the problem.

Refund & Return :

In case you need a refund for your order, please apply on Qoo10. Please note that we don’t accept refund & return for below reason :

I)                  Over 3 days from receipt of parcel

II)                 Item have the sign of being used or without the original packing

III)                Any return of parcel without notify us in advance

Damage item : Manufacturing / Shipping Damage

We will double check and make sure all items are in good condition before sending out. However if there any defective item or damaged during transit, please contact us immediately or within 3 working days upon receipt of parcel. An image proof need for the faulty claim. All damage claim after 3 working days of parcel receipt or self incurred damage will not be entertain.

Exchange item : 

We allow customer to do exchange in certain condition. All exchange’s shipping cost incurred are to be paid by purchaser.

Singapore Delivery  :  24 hours dispatch promised

After parcel dispatched, delivery time frame are up to the shipper, it is beyond our control.

Estimated Time Frame :

Qxpress : 1 – 3 working days after dispatched

Singpost Registered Mail : 3 – 5 working days after dispatched

Singpost Normal Mail :  3 – 5 working days after dispatched (NO TRACKING) - Loss parcel chance is there and no insure cover by us.

**IMPORTANT : By choosing NORMAL MAIL, you hereby agreed that we as seller, do not responsible for any parcel losses nor assist on any track due to NORMAL Mail NO TRACKING provide. It is all on your own risk. For better protection, it is encourage to use Qxpress or Registered mail for 100% safety delivery.

Shipping Insurance :

Shipping insure cover are only valid for parcel deliver via Register Mail or Qxpress which is got tracking provide. Normal mail are not include in the coverage. Once again we declared that if you choose normal mail, it is all on your own risk. 

Please take note that the address, contact number and the recipient name are correct to prevent any unsmooth delivery issue. 

Extra Benefit : (Local Singapore Only) 

As twinklepebble customer, you have the extra benefit !! We will FREE upgrade your delivery method to Qxpress as long you purchase 3 items and above in a time. (This benefit is not valid for bulk deal)

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(¸.•´ (¸.•` ¤     Thank you for reading and HAPPY SHOPPING with us ¤ ¤ ¤ ¤ ¤                 

The Ultimate Promotion Price :

DIY Numeric Painting ~ $ 16.90 (Retail Price: SGD49.90 SAVE 66.13%) 

Solar Lamp All Design ~ $ 19.90 (Retail Price: SGD69.90 SAVE 71.53%)

ORZ Jelly Silicone Watch ~ $ 13.90 (Retail Price: SGD29.90 SAVE 53.51%) 

Hayao Miyazaki Inspired Diary ~ $ 13.90 (Retail Price: SGD29.90 SAVE 53.51%) 

Cute DIY ELF Wall Light ~ $ 12.90 (Retail Price: SGD29.90 SAVE 56.86%) 

Love Key Long Sweater Chain ~ $ 15.90 (Retail Price: SGD21.90 SAVE 27.4%)

Austrian Crystal Owl Sweater Chain ~ $ 16.90 (Retail Price: SGD29.90 SAVE 43.48%) 

Camelia Clavical Necklace ~ $ 9.90 (Retail Price: SGD16.90 SAVE 41.42%)

Lucky Charm Magnetic Braided Bracelet ~ $ 11.90 (Retail Price: SGD19.90 SAVE 40.2%)

KPOP EXO Overdose Wallet ~ $ 16.90 (Retail Price: SGD29.90 SAVE 56.86%) 

Cherry Versatile Storage Case ~ $ 9.90 (Retail Price: SGD26.90 SAVE 63.19%)

Lacy Dot Comforter Storage Case Black ~ $ 16.90 (Retail Price: SGD29.90 SAVE 56.86%) 

DIY Numeric Painting

Dimension : 40cm x 50cm (Goods Stretch in the frame)

Design Code : State clear on each picture (Total 10 designs)

Kits come with paint color / paint brush / Sketchpad / Numeric canvas cloth / Wood frame

Please take note this is fully DIY oil painting kits which mean you have to paint it yourself. These series of DIY painting are suitable for all persons. The benefits are as below state : 

• Cultivate children's interest and patience on hands-on production 
• Relaxing leisure time activities 
• Promote parent-child relationship 
• Prevention of Alzheimer's disease

VERTICAL Version

HORIZONTAL Version

SOLAR LAMP

The Solar Lamp series are fully portable solar light with style. Simply place the Solar lamp in or near a window and it will store the sunshine all day. At night its becomes a wonderful mood light giving out a warm glowing light. Not only is the Solar lamp environmentally friendly, it is fully portable and ideal for using indoor and outdoor. 

This is not only suitable for self use but also a great ideal gift for your love one. It can also act as a decorative item to decorate and lighten up your living space. The solar lamp come with many nice design. With it's beautiful & lovely design is more than enough to make your living environtment look contemporary.

Features :

• Solar powered = free mood lighting
• Environmentally friendly, using the power of the sun
• Auto on / Auto off
• Dimensions depend on the design
• Fully portable to use indoor and outdoor
• As decorative item to lighten up your living environtment
• Waterproof seal
• Attractive designs
• 5 hours or more of warm glowing light after fully charge

The Cupid Spirit

The Butterfly Dream

The Seashell Gleam

The Aurora

The Sparkle Flash

The Diamond Shine

Sneak Peek For Real Items

Editor's Choice

Love Key Long Sweater Chain

Material: Alloy plating / White K coating / Czech Imported Diamond 

Dimension (Approximately) : Pendant length: 4.5cm / Width: 3.9cm / Chain length: 80cm +/- 

Color : Gold / Weight: 80g

Introduction : This is custom made design sweater chain for Mexico's buyer. All in limited quantity with good quality and good workmanship. Grab it while stock last !!!

Austrian Crystal Owl Long Sweater Chain

Material: Alloy plating / White K coating / Czech Imported Diamond / Austrian Crystal

Dimension (Approximately) : Pendant length: 4.5cm / Width: 3.9cm / Chain length: 80cm +/- 

Color : Silver / Weight: 80g

Introduction : This is custom made design sweater chain for Mexico's buyer. All in limited quantity with good quality and good workmanship. Grab it while stock last. 

Camelia Clavicle Necklace

Material: Alloy plating / White K coating / Czech Imported Diamond

Dimension (Approximately) : Pendant length: 2cm / Width: 2cm / Chain length: 45cm +/- 

Color : Silver and Gold / Weight: 30g

Lucky Charm Magnetic Braided Bracelet

Material: Magnetic (Alloy plating) / Czech Imported Pink Diamond / PU Leather 

Dimension (Approximately) : Diameter 5.5cm  +/-

Color : Cherry Pink

Do you found your happiness ? Lucky Charm Magnetic Braided Bracelet bringing you the hopes.The Lucky are around you, feel it with your heart ~~

 






ORZ 2014 Version Jelly Watch

• Colors : Pink / White / Blue
•  
• Material : Fine quality silicone / Come with lovely printing box

This Jelly silicone watch are sweet and suitable for all youngster. An ideal gift for your friends or love one with affordable price. Come in nice packing. Except couple watch, this also can use as friendship watch. Imagine that you are wearing the same sweet & cute watch with your bestie, it is so eye catching and definitely will be the sweet memory for all of you. This is UNISEX watch that suitable for all ~ it is all about friendship ~ Sweet moment ~ 

Hayao Miyazaki Inspired Diary

Design : Faceless Man 

Material : Fleece sewing cover

 Dimension : 14.5cm*14.5cm

Cute DIY ELF Wall Light

What you get ??

Kids 3D Cartoon Wall Sticker Lamp / ELF Wall Light for Babies 

Features:

• It works as a functional work of art that lights up via electricity.
• The wall lamp is made from high-grade materials that can sustain high temperature for maximum durability.
• Also constructed from imported PVC stickers & synthetic ink color with the latest printing technology.
• Production follows the national environmental standards.
• Wallpaper can be pasted on any smooth texture like walls, glass, tiles as well as furniture.
• Lighten up the child's room with great & lovely atmosphere.

Specifications:

For specifications please refer to the information found on each design

• All wall lights have been tested and certified to be in good working condition.
• Material : High quality PVC that can withstand high temperature, pearl light equipped with sensor
• The wall light comes with a plug that is suitable for use in China only.  In order to plug this to your home socket please use an international plug.
• The wall light should be plug into the international plug and be left ON all the time.  The auto ELF sensor will trigger the wall light to switch on when the room is in complete darkness.
• To test the wall light it is best done at night.  Testing cannot be done in broad daylight as the sensor needs to sense darkness to work.
• Please do not dismantle any part of the wall light as no claims / refund will be allowed should the wall light is confirmed to be faulty

Step by Step to test the item :

• Received parcel
• Open the box
• Plug in into the power switch (Need to transform the plug into international pluggy as the current plug are China's plug)
• Switch the power into ON mode
• Daytime in bright environtment, no light will turn on (Some people mistake as faulty item once they found no light)
• Night time in darkness environtment, sensor light auto light up 

 KPOP EXO Design Wallet 

Material : Fine quality PU 

Dimension : 11cm*9.5cm*1.5cm

Cherry Versatile Storage Box

Dimension : 45cm*33cm*16cm 

Material : Non Woven Material with zipper 

Cherry Versatile Storage Box are suitable to use as house hold keeping purpose. The size are big enough to keep your daily essential such as clothes,socks,underwear,toys,books,towels,blankets and many more.It is useable especially for those small space family environtment. This storage box can help a lot in your daily household chores. The size are just nice to insert below the sofa, under the bed or inside the cupboard.

The design are so adorable with cherry and bow on it. Non woven material let you easily clean it with wet towels. When not in use, this storage box can be fold and keep it. Very convenient for all purpose. Strongly recommended. 

Lacy Dot Comforter Storage Case

Dimension (Large) : 35cm*30cm*16cm

Material : Quality Waterproof Microfibre

Lacy Dot Comforter Storage Case are specially design for your need. This storage case can easily help you to keep your thick comforter in neat way.This large size storage bag also can act as winter clothing storage use and so on. It is all up to your creative and need. Most important is it is waterproof and stylish. Strongly recommended for housewife who always looking for way to save space.