1. Orders will be shipping timely in 48 hours after your payment verified(72 hours during promotion/holidays);

2. Delivery time varies depending on country and courier service. Generally delivered within 60 working days by China Post Registered Air Mail.

Except for Russian Federation by ePacker (15-25 days) and the United States by ePacket (7-20 days).

Sizing

Poor- fitting shoes can damage feet. Make sure there is room for the toe to wiggle a bit.

Find your perfect size with our size chart below.

(For example, size 5 usually suggest for feet about 13 cm, if you feet about 12.8 cm, order size 5 please.)

Size 9 = Inside 16.0cm = Code 26

Size 9.5 = Inside 16.6 cm = Code 27

Size 10 = Inside 17.2 cm = Code 28

Size 11 = Inside 17.7cm = Code 29

Size 11.5 = Inside 18.2 cm = Code 30

Size 12 = Inside 19.3cm = Code 31

Size 13 = Inside 20.0 cm = Code 32

Size 1 = Inside 20.7 cm = Code 33

Size 1.5 = Inside 21.4 cm = Code 34

Size 2.5 = Inside 22.1 cm = Code 35

Size 3.5 = Inside 22.8cm = Code 36

Tips:

1. Usually, inside length = feet length(heel to toe) + (0.5~1)cm;

2. For reference, RU size +2 = CN size, EU size + 1 = CN size.

3. The numbers on the soles for reference only;

1.Generally orders will be shipped timely within 1-3 business days after cleared payment.

2.Please check your information carefully. For buyers from Russian Federation, it is necessary to make sure your Name, Patronymic name and Family name all right, otherwise the parcel will be sent back.

3.Free shipping” is only for goods lighter than 2kg and will shipped by China Post Air Mail which can be tracked online. If we ship by other ways, we will notify you.

4.If you need other shipping methods, please contact us. We support to provide you the most ideal and convenient shipping method.

5.For shipping days, we cannot guarantee the delivery timeframe if the post office has any unexpected delays due to holiday, weather, customs, or other conditions.

We promise never let our customers lose money and will be glad to accept return/exchange for all items that are purchase from our store.

The following requirements must be met before you sending the item(s) back to us:
- Item(s) must be in new and original condition as you received it.
- Boxes and tags should be return along with your item(s).
- Shipping fee is non-refundable. (New shipping fee will be paid by buyers themselves)

1.We committed to providing you best service, your satisfaction is our goal and your good feedback is very important to us.

2.When purchasing our product, the Buyer agrees to contact us in case of a negative experience prior to leaving a negative or a neutral feedback to give us an opportunity to fix the problem.

Please leave us five stars positive feedback if youre satisfied with our product and services.We will glad to do the same for you.