Do I need to pay sales tax and customs duty?

It depends. The total amount displayed at checkout is not inclusive of any tax and customs duty.

Depending on the geographical locations, you may be required to pay an additional amount for customs clearance and/or duty (based on the total cost/value of your order) at the destination country. All these additional charges must be borne by the recipient. We regret that we have no control over these charges and cannot predict what they may be. For further details, please contact your local customs authority.

Please note we are not in a position to refund any customs/import duties paid.

Can I return an item?

Yes. We aim at providing the best service and quality products to our customers. That is why we have a 100% 30-day money back guarantee behind every purchase. If, for any reasons, you purchase any of our products that is not pleasing to you, you may return them for a full 100% money back guarantee. You may return the products within 30 days of your purchase (counting from the dispatch date on the order dispatch notification email). Please contact COA global for the return order number and procedures before sending. We respectfully request that you include the delivery note with the return for our record.

All products need to remain unopened in order to be eligible as return, COA Global reserves the rights to refuse any items as return under the following conditions:
- any opened or broken products
- any promotion and best value items
- Products listed as non-refundable/exchangeable
- after 30 days from the shipping date
The refund will only be credited to the account used for the original purchase, and we will not bear the cost of the return shipping.