1. Our items are fully guaranteed. All items are in brand new condition and will be tested through before shipping. 2. Refund or replacement request is available within 1 week after parcel received and returning the item in the condition received. 3. Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the paper, added in the package to be shipped back. Items should be returned with all original packaging materials. 4. In all cases, buyer pays shipping fees at their own cost to return products for exchange or refund. 5. Please repack the item carefully. Returned items will be tested, and a new replacement will be shipped to buyer immediately when found defective. In the event that suitable replacement is not available then a refund will be issued. Shipping, handling are non-refundable. 6. If the item is confirmed non-defective, it will be sent back to the buyer at buyer`s. Buyer is responsible for all return postage and any additional shipping costs. If you want to exchange the items received, you must contact us within $$returndays$$ days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status. |