3. Item number and buyer's ID need to be written on the returned package so that we can identify the original transaction. 
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<br />4. After receiving the return, we will arrange a replacement depends on our available stock. If not available, the refund will be issued. 
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<br />5. Please only bid if you agree to our terms. 
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<br />Feedback 
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<br />1. Please confirm the receipt of the products after you got item.  If you are happy with the purchase, please leave us a positive feedback and 5 star rating across the board. We will do same for you. We want you to understand that we value customer service tremendously. Your recognition is much appreciated and will encourage us to serve you better. 
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<br />2. 100% satisfaction guarantee. If you have any dissatisfaction, please give us the opportunity to resolve the problem before leave us a negative feedback. We are sure that there is always solution and we sure don`t want a bad feedback to be where the transaction ends.