Quality: Our company will make sampling inspection for each batch products from suppliers. But we can test all items as your request before shipping.
Packing: The package has small probability to be damaged in transit, if it happened please take some photos after signed the parcel. We will make compensate for the damage.
Refund & Resend: When it is confirmed customer does not receive the package or the package is sized, we will consider to ship it again or make refund. But this action needs customer to provide helpful information of Customs and new delivery address.
Return: If the package need to be returned please contact our salesmen, we will provide our address, declared name and value for successful dispatch.
Dispute: Please contact us with clear description if you are not satisfied with the quality, shipping, service etc. Then we will slove the problem immediately. |