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Welcome to AiSilk & Textile, all our goods are in stock, we accept retailer and wholesalers, if you are wholesales, any question ,please feel free to contact us by email ，we are specialized in silk products for 15 years old .
· Please don’t compare our high quality silk products with others or other fake silk products, we promise it worth the price. And we state the real material and material composition for all our goods .For our real silk goods you can test them when you receive them .If you want to buy some cheap price, you can buy imitate silk.
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All in all, you get what you paid,, Real value to our customers we are here to satisfy our customers
We can promise all our goods are made of real silk materials .and we hope you have a good purchase and enjoy doing business with us !
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Only Shipping BY China Post Air Mail or Cukoo Express.
Please send us an email BEFORE your payment if you wish to change shipping address.
China Post Air Mail takes about 10-22 business days.
Cukoo Express takes about 5-12 business days.
The shipping time during Holiday Season (Christmas, Chinese New Year etc) could be longer than usual time. Please add another 5-10 days as a delay.
Returns Term
In case you received a defective item, the customer has up to 3 days from date of receipt to request for refund or exchange for a new one.
In case you received a wrong item, Items must be returned in its original and unused condition & must also be in its original box and packing.
We do not allow refunds or exchanges because of change of mind. Please read all description provided as a guide before you bid. While every step has been taken to ensure that we ship out correct item, there will be occasion when you receive items that are different from the description. In such case, we ask that you contact us immediately so we may remedy the situation. Your satisfaction is important to us and we value your business.
Contact :
We really want you to be happy with purchasing goods in our shop .If you have any question or enquiry ,please feel free to contact us
Feedback
1. We depend on our customer satisfaction to succeed.Therefore ,your feedback is extrmely important to us.
2. If you are satisfied with our items.please leave us active feedback.
3. Contact us before leaving any engative of neutral feedback. We will work with you to solve any problem.