Dear customer, we value your business and we are glad to have your support. If you are satisfied with our services and the items, please rate the details of the transaction on Qoo10 with a "Highly Recommended" and leave us a positive feedback, it will surely motivate us very much. If you have a problem regarding our products/services/delivery time/etc., we would appreciate if you can try contacting us first ("via Qoo10/email enquiry - miiostore@yahoo.com") before leaving any negative or neutral feedback as it would be unable to solve the problem and does not benefit both parties. We would strive to resolve the problem for you once you contact us. Thank you and have a nice day :)